In a new achievement to be added to its great record of appreciation awards, "Aafaq Islamic Finance" has won the Dubai Service Excellence Scheme (DSES), organized by the Dubai Economy and Tourism, as a Winner for ‘Best Service Performance Brand-2022 in the Services sector’ for “Aafaq Islamic Finance” concedes and reflects the efforts, dedication, and high professional standards of the company employees, it’s Service Excellence Unit and the team that came together to drive and deliver high levels of performance.
This achievement comes after a series of awards recognizing the leadership of “Aafaq Islamic Finance” in enhancing the customer experience. In 2021, “Aafaq Islamic Finance” won many prestigious awards, including the Best Finance Award in the Middle East and Africa for the Corporate Social Responsibility Program, the Best Open Banking Application and API Implementation Award from MEA Finance, the Best Employer Brand Award, and the Happiness at Work Award.
This new achievement is a continuation of the journey of " Aafaq Islamic Finance " in providing distinguished services, through branches, electronic channels, smart applications and social networking sites. Aafaq Islamic Finance will continue their tireless efforts to meet the needs, and adopting the best international standards to improve their services and provide the best for their customers in the future across the United Arab Emirates.
Established in 2002, the Dubai Service Excellence Scheme is aimed at promoting excellence in customer service standards in the private sector. The Scheme stresses ethical behavior among staff, a quality-driven internal culture, and a customer-focused approach to business.This is one of the many accolades that DIB has received so far this year, following recent wins at the Banker Middle East Awards and Islamic Finance News Awards.
It is worth noting that "Aafaq Islamic Finance" is a private joint stock company established in 2006 as a financing company operating in accordance with the provisions of Islamic Sharia. Headquartered in the Emirate of Dubai, it offers a wide range of financing and investment programs that are compatible with Islamic Sharia, In addition to providing various financial services and products through the business outlets available in the country, according to the highest levels of quality and efficiency; It was ranked first in the “Happiest at Work” classification of the private sector organizations for the third year in a row, and the “Best Workplace Health Care Program” and “Best Employee Engagement Program” awards for the second year in a row, in addition to numerous awards in recognition of its pioneering role in the region and its performance that lives up to the highest levels.