Samsung Wallet

Faster and easier is always evolving. By combining Samsung Pay and Samsung Pass into one, you’ll be able to store passwords, addresses and card details for easier online browsing and shopping. All your bank accounts, credit cards, keys and those boarding passes scattered around your inbox can be stored as well. The entire Wallet is kept safe and secure as possible by allowing access through your biometric data as well as PIN number.

How to pay using Samsung Wallet

Once you have added your Aafaq Credit Card or Prepaid Card to Samsung Wallet, you can pay with these three simple steps:

     1. Swipe up
Swipe up from the bottom of the display (from the home screen or lock screen) to open Samsung Wallet. Your default credit or prepaid card will show up on the screen. If you have multiple cards set up, simply swipe left or right to switch to the card you wish to use.

     2. Authenticate
Tap the fingerprint or iris button if you have Samsung Wallet secured with the biometric sensor, or the "PIN" button if you want to enter your PIN. If you have Samsung Wallet secured via the fingerprint sensor, simply tap the sensor with your finger and the payment mode will activate.

     3. Tap
Touch the back of the phone to the payment terminal or card machine. You might need to touch the phone to the side of the card machine in some cases. You have 30 seconds to do so, but if time runs out, simply repeat step 2. You can stop touching the phone to the payment terminal or card machine once your card has been detected. You may be required to enter your card’s PIN on the terminal or card machine to authorise the payment.

How to set-up Samsung Wallet

     1. Step1
Run Samsung wallet on your phone. Once you open the app, you will be prompted to download and install the complete app. This is because the full version of the app is not pre-installed.

     2. Step2
You will be asked to sign into your Samsung account. If you have one already, simply enter your login data. If you do not have a Samsung account, you must create one through Samsung Wallet. If the account is already logged in, tap the “Start” button. Then, read and agree to the terms and conditions, and click the “Next” option.

     3. Step3
Now you will have to set up a verification method for using Samsung Wallet. You can use the iris scanner (if your phone has one), the fingerprint reader, or the PIN option. Please note: If you choose iris or fingerprint verification, the app will also require you to set up a PIN as a backup.

     4. Step4
Create a 4-digit Samsung Wallet PIN.

     5. Step5
Now you can add your first credit or prepaid card to Samsung Wallet and use it to make payments.

How to add your card

Here’s how you can add your Aafaq Credit Card or Prepaid Card to Samsung Wallet.

     1. Step1
Tap on 'Add Credit or Prepaid Card'. You can scan or manually enter your Aafaq Credit Card, Prepaid Card or Prepaid Card details and follow the on-screen instructions.

     2. Step2
Verify your Aafaq Credit Card by entering OTP sent across to you either through SMS or email.

Frequently Asked Questions:

1. What is Samsung Wallet?

Samsung Wallet is your go-everywhere, worry-free app for essentials — keys, credit cards and boarding passes. All in one spot, all accessible with one swipe. So no more worries, hassle or jumping from app to app, even for your Password.

Disclaimer: *Item that can be added to Samsung Wallet varies by country.

2. Why should I use Samsung Wallet instead of my plastic cards?

Samsung Wallet offers a simple and convenient payment experience that is quicker than searching through your wallet or purse. Additionally, Samsung Wallet adds a level of security to your payment information that physical cards don’t have.

3. What devices are compatible with Samsung Wallet?

Samsung Wallet supports Galaxy A Series, Samsung Galaxy Flagship models – Foldables Z Series and S Series, Samsung Galaxy Wearables from Gear S3, Gear Sport, Galaxy Watch until Galaxy Watch6, Galaxy Watch6 Classic, and Galaxy Watch6 Astro Edition.

4. Which payment cards can I register to Samsung Wallet?

You can register all your Aafaq credit and prepaid cards.

5. How can I register my card?

Cards can be either:
a) Automatically registered by scanning your card with Samsung Wallet (OCR / NFC)
b) Manually inputting the card information.
Upon successful verification of the card details, Samsung Wallet will prompt you to verify your identity through an email, SMS, or a phone call.

6. Can Samsung Wallet make online purchases?

Yes. Samsung Wallet UAE now offers in app or in browser online payment. Once Samsung Wallet button is found to be available, click on it and follow the steps. Authentication of payment happens in your phone where you authenticate the payment using fingerprint, iris scan, or PIN code.

7. How do I make instore purchases with Samsung Wallet?

a) Initiate Samsung Wallet by either swiping-up from the home button or opening the Samsung Wallet app from the home screen.
b) Select the card you want to pay with by swiping left or right.
c) Verify your fingerprint or PIN and touch your phone to either the card reader or NFC reader to complete the transaction.

8. What should I do if I lose my original payment card and then receive a replacement card?

The payment cards on Samsung Wallet are digital versions of your physical payment cards. If you lose your original payment card and then receive a replacement card, you need to remove the original payment card from Samsung Pay and register the replacement card.

9. How is my default payment card in Samsung Wallet determined?

There is no "default" card in Samsung Wallet When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.

10. How long will it take for my card to activate after registering it to Samsung Wallet?

It will take 10 minutes for your card to be activated after registering to Samsung Wallet.

11. Can I register the same card with more than one device using Samsung Wallet?

Yes. There is no restriction on the total number of devices you can register a card.

12. Does Samsung Wallet store my personal/payment information on a server or my device?

No. Samsung does not store your personal/payment information on a Samsung server or the device. Samsung Wallet does not change the way your payment information is stored or handled when you make purchases. Your payment information will continue to be managed by your card network and card issuer. Only a device-specific Token, which is used to replace your sensitive payment information, is stored on the device.

13. What should I do if my device is lost or stolen?

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to Lock Samsung Pay (remotely disable) or to Wipe Samsung Pay (remove all the payment cards registered onto your device). Please visit findmymobile.samsung for further information.

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